JPMorgan is using AI in various parts of its business, including client services.
Here’s a great article in the Wall Street Journal about how AI can help people save money and maybe address some socio-economic issues.
The bank is also using AI to automate repetitive and mundane tasks. A machine-learning model ingests all of the company’s travel and expense data and does automatic audits, eliminating the need for managers to approve expenses, Ms. Beer said. It’s “taking some bureaucracy out of our managers’ hands,” she added.