The economic impact of the COVID-19 pandemic cannot be overstated and we may not know the full extent of the damage for some time to come.

However, one thing has become clear: digital transformaion can cushion the blow and realize efficiencies even now.

Artificial intelligence is one of the most tech-forward ways that businesses are boosting efficiency, though not the only one, by any means. But the goals of incorporating newer, digitally powered tools are similar: greater company efficiency and more satisfied customers.

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