In this episode, Frank and Andy chat with Stu Ainsworth about service reliability in a chaotic world. Press the play button below to listen here or visit the show page at


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Notable Quotes

Postmortem: VSTS 4 September 2018 (02:00)
Stuart Ainsworth on Twitter: @CodeGumbo (05:30)
Reliability: Expectations vs. Solutions (06:00)
“Canada is another country.” (11:00)
Serendipitous” (11:55)
TV references: MacGyver and The A-Team (13:40)
Chaos Monkey (00:00)
Brent‘s book review of Database Reliability Engineering (15:00)
Andy cannot count 9’s… (19:15)
The shifting node for “big data.” (23:30)
Service Level Objective (25:00)
The Black Swan (Audible) by Nassim Nicholas Taleb (@nntaleb) (28:00)
Frank’s 9/11 Experience (30:00)
Culture is prime. (35:00)
The hard part is figuring out, “What is the problem we’re trying to solve?” (35:45)
DTU (36:50)
Things are changing. Some folks are threatened (40:30)
Stu works for Jack Henry. (41:40)
Risk cannot be removed by technology. (43:30)
“… it’s kinda like an old girlfriend…” – Stuart Ainsworth (44:30)
Road trips! (47:30)
“We are living in interesting times.” (49:00)
Hoschton, Georgia (50:25)
Stu likes the book Accelerate (52:40)
Find out more about Stu at! (53:45)
Learn more about Azure DataFest by following @AzureDataFest on Twitter! (54:00)